FAQs & Practical Info

Because buying a stove isn’t like buying a kettle, here are some of the questions we’re most commonly asked about installation, preparation and costs.

Every home is different and stoves vary considerably in price, so costs vary depending on what’s involved.

As a very rough guide, the average installation cost for a two storey property with a chimney  comes in at around £5500 + 5% VAT, including materials and fitting. This might typically include a tiled hearth and wooden beam.

In a property without a chimney, the costs are generally higher.

Best next step: Visit our Ramsey showroom to look at stoves and brochures and chat through options, budgets and timescales. If you’d like to take it further we can take your details and arrange a site visit.

In short – expect dust and soot and prepare for it!

Fireplace works can be dusty, dirty and occasionally noisy. Our installers use low-tack floor and carpet protection, dust sheets and masking to protect the immediate area of the fireplace, but soot and debris are inevitable.

We recommend you:

  • Remove valuables, rugs, curtains or delicate furniture before work begins.
  • Consider rolling back carpets.
  • Expect some soot release, even from previously swept chimneys and especially when the new liner goes in.

We’ll do everything possible to minimise disruption, but please note we can’t be held liable for soot damage to furnishings.

Generally speaking, no planning permission is required if we’re installing a stove or flue liner into an existing chimney. However if you house doesn’t currently have a chimney and you need a rigid flue system installing on the front elevation of your property, it may require Planning Permission.

As HETAS registered installers we are approved to self certify work, meaning we can sign off works and confirm they comply with Building Regulations.

You can use the following calculation to get a very rough idea of what kilowatt output you’ll need to heat the space comfortably.

  1. Measure the room volume (width x length x height) in metres
  2. Divide the result by 14.

Bear in mind, the calculation is a guide only – it doesn’t account for things like:

  • Insulation quality
  • The number of external walls or windows
  • Underfloor heating or radiators

It’s perfect for browsing purposes though, and we’ll always guide you as to the right size and model for your home before you buy.

Because a clean flue keeps your home safe and your stove happy.

An annual sweep isn’t just good practice, it’s essential for safety, efficiency and longevity. Even a small build-up of soot or tar can restrict airflow and increase the risk of chimney fire.

Top tip: Most manufacturers require a yearly sweep to keep your warranty valid. You can book one directly through us here.

Yes! We stock everything you need to keep your stove looking good and working beautifully.

From stove paints and glass cleaners to fire cements, slate oils, thermometers and fuel, we’ve got you covered.

We can even order replacement stove glass in any size or shape.

Visit our Ramsey showroom for friendly advice on which products are best for your stove.

We’ve been installing stoves across the Isle of Man since 2010. Over a thousand homes feature stoves that have been installed by our team.

Each installation blends technical expertise and aesthetic care, so your stove looks and performs beautifully for years to come.

Every installation is different, but we’ll always talk you through the process before we start. A liner and stove might take a day, more complex projects will take a few days longer, but we’ll keep you informed every step of the way.

Our lead in time is often longer in the colder months of the year. Consider getting ahead of the game by having your stove installed in the spring or summer.

Yes, we can handle removals too.

If you already have an old stove or fireplace that needs taking out, our installers can remove it safely and dispose of it for you as part of the job. We’ll include this in your estimate if needed.

In many cases, yes.

If your stove was fitted by another company, we can often still help with maintenance, repairs or advice – just get in touch before booking so we can talk through your requirements.

They do – and they’re some of the best in the business.

Most of our stoves come with manufacturer warranties that range from five years to lifetime cover. It’s vital you keep your warranty valid with annual maintenance and by burning the recommended fuel.

Yes – we cover the entire Isle of Man.

From The Point to Port Erin and everywhere in between, our team installs, services and supports customers Island-wide.

Absolutely!

Visit our Inspiration page to view real installations across the Isle of Man, take a look at our Facebook page or pop along to our Ramsey showroom to chat with us in person.

Haven’t found what you were looking for? Give us a call or pop into our Ramsey showroom. We’re always happy to help.